| by Katya Andresen, Vice President of
Marketing, Network
for Good
Reacting to Forces at Work in the Nonprofit Marketplace
Part Two
The following tips are based on my book, Robin
Hood Marketing, and I am pleased to be sharing
them with you, along with some new content specific to
the interests of GrantStation readers, in this second
installment of a five-part Tracks to Success series.
You can also sign up for regular marketing tips by subscribing
to Network for Good's Nonprofit Marketing Newsletter. Click
here for more information.
Robin Hood Rule 3
Recognize and react to the forces at work in the marketplace.
You must identify the forces influencing your funders'
actions and harness those that work in your favor.
It's hard to get attention these days. You can jump up and
down and try to attract it alone, or you can latch onto something
that's already getting attention in order to energize your
efforts. The latter approach is more efficient. Here are
three steps you can take to latch onto marketplace forces:
- Go for a walk in the funders' shoes: In
the course of the day, potential funders encounter many
marketplace forces that affect the likelihood of their
taking action. Think about what those are. Is the funder
under pressure to react to certain trends in funding? Is
there a major social need attracting popular attention?
Can you prove your organization's work is relevant to that
need?
- Draw up a list of marketplace forces influencing
your funders: Funders are affected by myriad
marketplace forces: demographic, lifestyle, social and
cultural, health, environmental, economic, infrastructural,
rules and laws, scientific, technological, political,
media, business, and competitive factors. Consider how
these forces affect your relationship with potential
funders. For example, do recent changes in technology
help or hinder you? Are there new laws that make your
work more important? Does new health research play to
your advantage?
- Divide the list according to ability to influence
the marketplace: Narrow your list to the forces
that have the greatest effect on your funders. For example,
if the environment and health are not especially relevant
to your funders' behavior, you need to remove those forces
from your list. You want to hone in on a handful of highly
influential forces. Next, ascertain the forces in this
smaller list that you can use to your advantage, those
in your way, and those that may require partners to leverage.
I've seen nonprofits recently get funding using this very
exercise, latching onto attention to Katrina relief, childhood
obesity, and web 2.0 safety for kids.
Robin Hood Rule 4
Stake a strong competitive position in the minds of
your potential funders. You want to make your competitive
advantage crystal clear.
There are more than 1.5 million nonprofits in the U.S. ,
and over 100 new ones every day. Every single one of them
needs money. So you need to answer the question, what makes
your organization different? You can do that by following
Rule 3 - tapping into marketplace forces - but you also have
to do it by showing what makes your organization unique.
What does your organization do that no one else does? Here
are three steps you can take to establish a competitive position:
- List the top competitors: Competitive
research is a necessary, ethical process for making more
informed decisions. For each grant you are pursuing, think
about the direct, indirect, and generic competition you
face for funding. The Internet has made gathering information
on competitors relatively easy. Search the web to understand
competitive messages, products, and strengths or weaknesses.
Get on competitors' mailing lists, use their websites,
and call their toll-free numbers for more information.
- Prioritize the list: Just as you did
with your analysis of marketplace forces, you want to select
a "short-list" of competitors to position yourself against.
You should ask yourself how big a threat each competitor
is to your success and whether you have the ability to
counter that threat with competitive positioning.
- Stake the competitive position: In
thinking about each competitor, you want to establish a
competitive position that is unique, based on your organization's
strengths, simple to understand, and important to the audience.
Some marketers call this delivering your value proposition.
A value proposition isn't your mission: it's how your organization
lives (or operationalizes) its mission. If you are going
to succeed, your funding requests must bring your value
proposition to life for your audience. When your potential
funder clearly sees how your request is different than
that of your competition, it's much easier for you to succeed.
Although competitive strategy is important, you should not
get carried away with the concept of competition. You need
to stand for a unique idea, but you do not always want to
stand alone. You want to reach beyond your niche when it
helps advance your goals. If you share a common interest
with another cause, you should fight together rather than
fight each other. Good partnering can help increase your
chances of success; you can make a bigger pie rather than
struggle for a piece of the existing pie.
In the next article of this series, we will cover Robin
Hood Rule 5, Building Partnerships around Mutual Benefits,
and Robin Hood Rule 6, Putting the Case First and the Cause
Second. |